Do I have to pay a termination fee when switching providers?

Do I have to pay a termination fee when I switch to a new energy supplier through your service?

In most cases there aren’t any additional costs for switching energy providers. In the case you are still in contract with a minimum period, then there is a termination fee associated with ending an energy contract early. The amount of this fee depends on the remaining term of your contract and the terms and conditions set by your current supplier.

How do I know if I have to pay a cancellation fee?

If you have to pay a cancellation fee, you will always receive a message from your current supplier in advance. In such cases, we recommend that you read the fine carefully and decide whether you want to switch, taking into account the fine. You can also contact our support team. They are ready to help you determine whether you will be financially better off by switching, or whether it will actually be more expensive due to this fine.

How can I find out what my termination fee is?

You can contact your current energy supplier to inquire about the termination fee amount. They will be able to give you the exact figure.

Is it still beneficial to switch despite the termination fee?

Often, switching to a different energy supplier is still advantageous even with a termination fee. The potential savings you can achieve by switching are frequently greater than the termination fee.

Can I avoid the termination fee?

Unfortunately, avoiding the early termination fee is usually not possible. However, there are a few exceptions:

• You are moving: If you are moving to a new residence, you do not have to pay a termination fee. You can cancel your contract without any charges in this case.
• Your supplier changes the terms: If your supplier modifies the terms and conditions of your contract, you have the right to cancel it without a termination fee.
• Your supplier goes bankrupt: In the event that your current energy supplier goes bankrupt, you are not obligated to pay a termination fee.

Of course, another option would be to just wait until your current contract ends. Sometimes that is the most beneficial option if the fee is high.