How does the cancellation work?
In most cases, your new energy supplier will handle cancelling your contract with your old supplier. Once your contract with the new supplier is finalized, they will send a message to your old supplier to terminate your contract.
Is that all I need to do?
Yes, in most cases that's all you need to do. Energy suppliers have access to each other's information, so the process is streamlined. You will automatically receive a confirmation from your old supplier once your contract is terminated.
Do I need to do anything else?
No, in principle you don't need to do anything. However, it's always a good idea to double-check that the cancellation has been processed correctly. You can do this by logging in to your old supplier's website or contacting them directly.
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