You can contact Dyme in various ways. For general questions, feedback and issues relating to your account (problems, cancellations, switches, etc.) you can best reach us by emailing firstname.lastname@example.org. We always aim to get back to you within 1 working day. You can also live chat with us via Facebook Messenger. Here we always try to respond within 4 hours (during office hours). The chat can also be found in the app by going to the menu and selecting ‘Support’. We can also be reached via WhatsApp. Here too we try to respond within 4 hours. Furthermore, we also use our Dyme Community! Here we mainly post new ideas and solutions for existing problems. Lastly, we also have an Instagram page where you can ask questions.